This policy (“Privacy Policy”) applies to Aashakiran IVF Pvt. Ltd. and all its subsidiaries and/or branch offices in India. It provides the practices and policies applicable to Aashakiran IVF Pvt. Ltd. (including its employees, interns, contractors, consultants, clients, customers or any other party directly or indirectly engaged for business or otherwise) for handling or dealing in Personal Information, including Sensitive Personal Data or Information (as defined below) that is lawfully collected by Aashakiran IVF Pvt. Ltd., with this referred to as Aashakiran IVF Pvt. Ltd. We collect personal data of our employees, potential employees, clients, suppliers, business contacts, shareholders and website users or any other individual or entities wherever required for business purposes or otherwise.

Aashakiran IVF Pvt. Ltd. attaches great importance to your right to privacy and the protection of your data. We want you to feel secure that when you deal with Aashakiran IVF Pvt. Ltd., your personal data are in good hands.
Aashakiran IVF Pvt. Ltd. protects your personal data following applicable laws and our data privacy policies. In addition, Aashakiran IVF Pvt. Ltd. maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.

General Definitions

Reference to you or your in this Privacy Policy refers to any natural person (including the employees of Aashakiran IVF Pvt. Ltd.) who provides to Aashakiran IVF Pvt. Ltd. the information referred to in Appendix 1 of this document.
Act shall mean the Information Technology Act, 2000 and Rules thereunder as amended from time to time.
Information shall mean and include Personal Information and Sensitive Personal Data and Information as may be collected by Aashakiran IVF Pvt. Ltd.
Personal Information (PI) shall have the same meaning as under Rule 2 (i) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time.
Rules shall mean the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, as amended from time to time.
Registered User shall mean such user whose registration is accepted by Aashakiran IVF Pvt. Ltd.
Sensitive Personal Data and Information (SPDI) shall mean and include information under Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time.

All words and expressions used and not defined in this document but defined in the Act or the Rules shall have the meanings respectively assigned to them in the Act or the Rules.

Aashakiran IVF Pvt. Ltd. is fully committed to respecting your privacy and shall ensure that your Information is safe. This privacy policy sets out the practices adopted in respect of Information, including the types of Information that is collected, how the information is collected, how the Information is used, how long the Information is retained and with whom it is shared (Privacy Policy). This Privacy Policy is published in compliance with the provisions of the Act and the Rules made thereunder that require publishing the privacy policy on the Aashakiran IVF Pvt. Ltd. website.

Collection and Use of Information

  1. Information Collection and Use

We collect various types of information to provide and improve our services to you.

1.1 Information You Provide

  • Account Information: When you create an account, we collect personal information such as your name, email address, phone number, and billing details. This information is encrypted and stored in a secured digital storage.
  • Contact Information: When you upload or provide phone numbers and other contact details for sending SMS or voice messages, we store this information securely in encrypted form.

1.2 Information We Collect Automatically

  • Log Data: We collect log data, including the dates and times of access to our service, message delivery status, and response logs.
  1. How We Use Your Information

We use your information for several reasons, including:

  • To Provide the Services: We use your information to fulfill your requests, process your transactions, and deliver the services you use.
  • To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, WhatsApp, and Voice.
  • To Personalize Your Experience: We may use your information to personalize your experience with the services, such as tailoring content and recommendations to your interests.
  • To Improve Our Services: We may use your information to improve the functionality, performance, and security of the services.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
  1. Your Choices

We respect your right to control your information. You can choose:

  • To Opt Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us.
  • To Access and Update Your Information: You can access and update your information through your account settings on the services.
  1. Data Retention

We will retain your information for as long as necessary to provide the services, comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We implement industry-standard security measures to safeguard your data.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us:
If you have any questions about this Privacy Policy, please contact us at care@aashakiranivf.com

Security of Information

Aashakiran IVF Pvt. Ltd. strives to ensure the security, integrity and privacy of your PI/SPDI and the adequacy of protection of your Information against unauthorized access, alteration, disclosure or destruction. Stringent security measures (physical, electronic and managerial) are in place to protect against the loss, misuse, and alteration of the PI/SPDI under our control. Aashakiran IVF Pvt. Ltd. servers are accessible only to authorized personnel and your Information is shared with employees and authorized personnel strictly on a ‘need to know’ basis.

Aashakiran IVF Pvt. Ltd. periodically assesses, audits and updates its information security protocols and policies to achieve the highest standards on a continuous and ongoing basis.

You may review the Information you have provided to Aashakiran IVF Pvt. Ltd. at any time. On your request, Aashakiran IVF Pvt. Ltd. will ensure that any PI/SPDI notified to be inaccurate or deficient shall be corrected or amended. However, Aashakiran IVF Pvt. Ltd. shall not be responsible for the authenticity of the PI/SPDI.

Notwithstanding anything contained in this Privacy Policy or elsewhere, Aashakiran IVF Pvt. Ltd. shall not be held responsible for any loss, damage or misuse of your PI/SPDI, if such loss, damage or misuse is attributable to a Force Majeure Event.

Employees/Relevant Individuals Obligations & Consequences of Violations

Every Aashakiran IVF Pvt. Ltd. Employee/Relevant Individual, who deals with or comes into contact with Personal Data regardless of its origin, shall have a responsibility to comply with the applicable law concerning data privacy and specific privacy practices.